ticket-triage
Triage incoming support tickets by categorizing issues, assigning priority (P1-P4), and recommending routing. Use when a new ticket or customer issue comes in, when assessing severity, or when deciding which team should handle an issue.
Packaged view
This page reorganizes the original catalog entry around fit, installability, and workflow context first. The original raw source lives below.
Install command
npx @skill-hub/cli install anthropics-knowledge-work-plugins-ticket-triage
Repository
Skill path: customer-support/skills/ticket-triage
Triage incoming support tickets by categorizing issues, assigning priority (P1-P4), and recommending routing. Use when a new ticket or customer issue comes in, when assessing severity, or when deciding which team should handle an issue.
Open repositoryBest for
Primary workflow: Ship Full Stack.
Technical facets: Full Stack.
Target audience: Development teams looking for install-ready agent workflows..
License: Unknown.
Original source
Catalog source: SkillHub Club.
Repository owner: anthropics.
This is still a mirrored public skill entry. Review the repository before installing into production workflows.
What it helps with
- Install ticket-triage into Claude Code, Codex CLI, Gemini CLI, or OpenCode workflows
- Review https://github.com/anthropics/knowledge-work-plugins before adding ticket-triage to shared team environments
- Use ticket-triage for development workflows
Works across
Favorites: 0.
Sub-skills: 0.
Aggregator: No.