customer-success-manager
Monitors customer health, predicts churn risk, and identifies expansion opportunities using weighted scoring models for SaaS customer success. Use when analyzing customer accounts, reviewing retention metrics, scoring at-risk customers, or when the user mentions churn, customer health scores, upsell opportunities, expansion revenue, retention analysis, or customer analytics. Runs three Python CLI tools to produce deterministic health scores, churn risk tiers, and prioritized expansion recommendations across Enterprise, Mid-Market, and SMB segments.
Packaged view
This page reorganizes the original catalog entry around fit, installability, and workflow context first. The original raw source lives below.
Install command
npx @skill-hub/cli install openclaw-skills-customer-success-manager
Repository
Skill path: skills/alirezarezvani/customer-success-manager
Monitors customer health, predicts churn risk, and identifies expansion opportunities using weighted scoring models for SaaS customer success. Use when analyzing customer accounts, reviewing retention metrics, scoring at-risk customers, or when the user mentions churn, customer health scores, upsell opportunities, expansion revenue, retention analysis, or customer analytics. Runs three Python CLI tools to produce deterministic health scores, churn risk tiers, and prioritized expansion recommendations across Enterprise, Mid-Market, and SMB segments.
Open repositoryBest for
Primary workflow: Analyze Data & AI.
Technical facets: Full Stack, Data / AI.
Target audience: Development teams looking for install-ready agent workflows..
License: Unknown.
Original source
Catalog source: SkillHub Club.
Repository owner: openclaw.
This is still a mirrored public skill entry. Review the repository before installing into production workflows.
What it helps with
- Install customer-success-manager into Claude Code, Codex CLI, Gemini CLI, or OpenCode workflows
- Review https://github.com/openclaw/skills before adding customer-success-manager to shared team environments
- Use customer-success-manager for development workflows
Works across
Favorites: 0.
Sub-skills: 0.
Aggregator: No.