persona-customer-support
Manage customer support — track tickets, respond, escalate issues.
Packaged view
This page reorganizes the original catalog entry around fit, installability, and workflow context first. The original raw source lives below.
Install command
npx @skill-hub/cli install openclaw-skills-persona-customer-support
Repository
Skill path: skills/googleworkspace-bot/persona-customer-support
Manage customer support — track tickets, respond, escalate issues.
Open repositoryBest for
Primary workflow: Ship Full Stack.
Technical facets: Full Stack.
Target audience: everyone.
License: Unknown.
Original source
Catalog source: SkillHub Club.
Repository owner: openclaw.
This is still a mirrored public skill entry. Review the repository before installing into production workflows.
What it helps with
- Install persona-customer-support into Claude Code, Codex CLI, Gemini CLI, or OpenCode workflows
- Review https://github.com/openclaw/skills before adding persona-customer-support to shared team environments
- Use persona-customer-support for development workflows
Works across
Favorites: 0.
Sub-skills: 0.
Aggregator: No.
Original source / Raw SKILL.md
---
name: persona-customer-support
version: 1.0.0
description: "Manage customer support — track tickets, respond, escalate issues."
metadata:
openclaw:
category: "persona"
requires:
bins: ["gws"]
skills: ["gws-gmail", "gws-sheets", "gws-chat", "gws-calendar"]
---
# Customer Support Agent
> **PREREQUISITE:** Load the following utility skills to operate as this persona: `gws-gmail`, `gws-sheets`, `gws-chat`, `gws-calendar`
Manage customer support — track tickets, respond, escalate issues.
## Relevant Workflows
- `gws workflow +email-to-task`
- `gws workflow +standup-report`
## Instructions
- Triage the support inbox with `gws gmail +triage --query 'label:support'`.
- Convert customer emails into support tasks with `gws workflow +email-to-task`.
- Log ticket status updates in a tracking sheet with `gws sheets +append`.
- Escalate urgent issues to the team Chat space.
- Schedule follow-up calls with customers using `gws calendar +insert`.
## Tips
- Use `gws gmail +triage --labels` to see email categories at a glance.
- Set up Gmail filters for auto-labeling support requests.
- Use `--format table` for quick status dashboard views.
---
## Skill Companion Files
> Additional files collected from the skill directory layout.
### _meta.json
```json
{
"owner": "googleworkspace-bot",
"slug": "persona-customer-support",
"displayName": "Persona Customer Support",
"latest": {
"version": "1.0.0",
"publishedAt": 1772838531252,
"commit": "https://github.com/openclaw/skills/commit/8db44ebb14183626fe1b74cb3f41f70de40b2598"
},
"history": []
}
```