summarize-interview
Summarize a customer interview transcript into a structured template with JTBD, satisfaction signals, and action items. Use when processing interview recordings or transcripts, synthesizing discovery interviews, or creating interview summaries.
Packaged view
This page reorganizes the original catalog entry around fit, installability, and workflow context first. The original raw source lives below.
Install command
npx @skill-hub/cli install phuryn-pm-skills-summarize-interview
Repository
Skill path: pm-product-discovery/skills/summarize-interview
Summarize a customer interview transcript into a structured template with JTBD, satisfaction signals, and action items. Use when processing interview recordings or transcripts, synthesizing discovery interviews, or creating interview summaries.
Open repositoryBest for
Primary workflow: Research & Ops.
Technical facets: Full Stack.
Target audience: everyone.
License: Unknown.
Original source
Catalog source: SkillHub Club.
Repository owner: phuryn.
This is still a mirrored public skill entry. Review the repository before installing into production workflows.
What it helps with
- Install summarize-interview into Claude Code, Codex CLI, Gemini CLI, or OpenCode workflows
- Review https://github.com/phuryn/pm-skills before adding summarize-interview to shared team environments
- Use summarize-interview for development workflows
Works across
Favorites: 0.
Sub-skills: 0.
Aggregator: No.
Original source / Raw SKILL.md
--- name: summarize-interview description: "Summarize a customer interview transcript into a structured template with JTBD, satisfaction signals, and action items. Use when processing interview recordings or transcripts, synthesizing discovery interviews, or creating interview summaries." --- ## Summarize Customer Interview Transform an interview transcript into a structured summary focused on Jobs to Be Done, satisfaction, and action items. ### Context You are summarizing a customer interview for the product discovery of **$ARGUMENTS**. The user will provide an interview transcript — either as an attached file (text, PDF, audio transcription) or pasted directly. Read any attached files first. ### Instructions 1. **Read the full transcript** carefully before summarizing. 2. **Fill in the summary template** below. Use "-" if information is unavailable. Replace numeric values with qualitative descriptions if needed (e.g., "not satisfied"). 3. **Use clear, simple language** — a primary school graduate should be able to understand the summary. ### Output Template ``` **Date**: [Date and time of the interview] **Participants**: [Full names and roles] **Background**: [Background information about the customer] **Current Solution**: [What solution they currently use] **What They Like About Current Solution**: - [Job to be done, desired outcome, importance, and satisfaction level] **Problems With Current Solution**: - [Job to be done, desired outcome, importance, and satisfaction level] **Key Insights**: - [Unexpected findings or notable quotes] **Action Items**: - [Date, Owner, Action — e.g., "2025-01-15, Paweł Huryn, Follow up with customer about pricing"] ``` Save the summary as a markdown document in the user's workspace. --- ### Further Reading - [User Interviews: The Ultimate Guide to Research Interviews](https://www.productcompass.pm/p/interviewing-customers-the-ultimate) - [Continuous Product Discovery Masterclass (CPDM)](https://www.productcompass.pm/p/cpdm) (video course)